The Order Status Component has several uses and is linked into several places in your CommerceCM Site.
Order Status is used:
1) In the Order Manager (Reports>Orders) to easily access orders in various stages of completion.
2) By Registered Customers who are viewing their Order History1.
3) To notify customers when some action has been taken on their orders.
We have prepared two Quick Tip Videos to introduce Order Status, show you how to update them, and and how to configure the email notifications
1 If your site is configured with this feature.