The Reports Section of CommerceCM allows you to access a number of different reports and access information on the following:
Here you can review all customers who have purchased in your store, or who have at least gotten to Step 1 of the checkout process and filled in their Billing and Shipping addresses. These will be Customers who were created, but never made a purchase.
Here you are able to review all orders made in the store. With the Search or Advance Search options you can look for specific Orders or Orders that match certain criteria.
The Order Downloads is an area designed for you to download the basic order details for integration with third party applications or to work with the order Data in an Excel Spread sheet. Depending on your configuration there are different downloads available.
The most common is the Download of the Retail File, which shows the order details and the items within the order. This is a text file, that has the data setup as a Comma Separated Value list that can be opened in Excel or imported into another application. For information on how the file is formatted review the Order Download Spec.
This is a legacy report that is not used by many users of CommerceCM, but is intended to retrieve all Customers who have requested to receive your printed Catalog.
The Products report allows you to see how your products have been selling. The reports are broken up into Currency. In each currency type you can see the Products that have been sold during a specific date range, showing the Quantity sold and the Total dollar value of that product sold.